bwt365 Privacy Policy

bwt365 ("bwt365," "we," "us," or "our") operates the online gaming platform accessible at https://bwt365.org (the "Platform"). We are committed to protecting the privacy and personal data of every player, visitor, and user who interacts with our Platform. This Privacy Policy ("Policy") describes how bwt365 collects, uses, stores, shares, and protects your personal information in connection with your use of the Platform and all related services.

This Policy is issued in compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173, "DPA"), its Implementing Rules and Regulations, and the issuances of the National Privacy Commission ("NPC"). It should be read together with our Terms and Conditions, which govern your use of the bwt365 Platform.

By registering an account, accessing the Platform, or otherwise providing us with your personal data, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with this Policy, please do not use the bwt365 Platform.

bwt365 collects personal data that is necessary to provide you with a safe, compliant, and enjoyable gaming experience. The categories of personal data we collect include:

2.1 Identity and Contact Data

• Full legal name as it appears on your government-issued identification.
• Date of birth (used to verify the 21+ age requirement under Philippine gaming regulations).
• Residential address, including barangay, city or municipality, province, and postal code.
• Email address and mobile phone number.
• Nationality and country of residence.

2.2 Verification and KYC Data

• Copies of government-issued identification documents (e.g., Philippine passport, PhilSys National ID, SSS ID, UMID, driver's license, or voter's ID).
• Proof of address documents (e.g., utility bills, bank statements, or barangay certificates dated within the last three months).
• Proof of payment method (e.g., screenshot of GCash account, bank account details).
• Selfie or liveness verification images where required for enhanced KYC.

2.3 Financial and Transaction Data

• Deposit and withdrawal transaction records, including amounts in Philippine Peso (₱ PHP), timestamps, and payment method references.
• GCash account reference numbers, Maya/PayMaya account details, bank account numbers (last four digits), and debit card details (last four digits only — full card numbers are never stored by bwt365).
• Bonus and promotional credit history.
• Account balance history and wagering records.

2.4 Gaming and Behavioral Data

• Game session logs, including games played, bet amounts, win/loss outcomes, and session duration.
• Responsible gaming tool usage, including deposit limit settings, self-exclusion requests, and cooling-off periods.
• Customer support interaction records, including live chat transcripts and email correspondence.

2.5 Technical and Device Data

• IP address and approximate geolocation data (used to verify jurisdictional eligibility).
• Device type, operating system, browser type and version.
• Login timestamps and session activity logs.
• Cookie identifiers and similar tracking technologies (see Section 7).

bwt365 collects personal data through the following means:

• Directly from you: When you register an account, complete KYC verification, make a deposit or withdrawal, contact our support team, or participate in promotions, you provide personal data directly to bwt365.
• Automatically through the Platform: When you access and use the bwt365 Platform, we automatically collect technical and behavioral data through server logs, cookies, and similar technologies. This includes your IP address, device information, and gameplay activity.
• From third-party service providers: bwt365 may receive personal data from third-party KYC verification providers, payment processors (such as GCash, Maya, and partner banks), and fraud prevention services in connection with the verification and processing of your account and transactions.
• From regulatory authorities: In limited circumstances, bwt365 may receive information from PAGCOR, the Anti-Money Laundering Council (AMLC), or other competent Philippine authorities in connection with regulatory compliance obligations.

bwt365 uses your personal data only for legitimate, specified purposes. The table below summarizes the primary purposes for which we process your personal data and the corresponding legal basis for each:

bwt365 does not use your personal data for automated decision-making that produces significant legal effects without human review, except where required by law or where you have provided explicit consent.

Under the Philippine Data Privacy Act of 2012, bwt365 processes your personal data on the following legal grounds:

• Consent: Where you have given clear, informed, and freely given consent to the processing of your personal data for a specific purpose, such as receiving promotional communications from bwt365. You may withdraw consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.
• Contract Performance: Processing is necessary for the performance of the contract between you and bwt365 — specifically, to operate your player account, process your transactions, and deliver the gaming services you have requested.
• Legal Obligation: Processing is necessary for bwt365 to comply with its legal and regulatory obligations under Philippine law, including the Anti-Money Laundering Act (AMLA), PAGCOR licensing requirements, and the Data Privacy Act itself.
• Legitimate Interest: Processing is necessary for the legitimate interests of bwt365, such as fraud prevention, Platform security, and service improvement, provided that such interests are not overridden by your rights and freedoms as a data subject.

bwt365 does not sell, rent, or trade your personal data to third parties. We share your personal data only in the following limited circumstances:

6.1 Service Providers

bwt365 engages trusted third-party service providers who process personal data on our behalf under strict data processing agreements. These include:

• KYC and identity verification providers.
• Payment processors and e-wallet operators (GCash, Maya/PayMaya, partner banks).
• Cloud hosting and data storage providers.
• Customer support platform providers.
• Fraud detection and cybersecurity service providers.

All service providers are contractually required to process your data only as instructed by bwt365 and to maintain appropriate security measures.

6.2 Regulatory and Legal Disclosures

bwt365 may disclose your personal data to the following authorities where required by law or a valid legal order:

• The Philippine Amusement and Gaming Corporation (PAGCOR).
• The Anti-Money Laundering Council (AMLC).
• The National Privacy Commission (NPC).
• Philippine law enforcement agencies, courts, or other competent government authorities.

6.3 Business Transfers

In the event of a merger, acquisition, or sale of all or substantially all of bwt365's assets, your personal data may be transferred to the acquiring entity, subject to the same privacy protections described in this Policy. You will be notified of any such transfer in advance.

bwt365 uses cookies and similar tracking technologies to operate the Platform effectively and to improve your user experience. A cookie is a small text file placed on your device when you visit the Platform.

7.1 Types of Cookies We Use

• Strictly Necessary Cookies: These cookies are essential for the Platform to function. They enable core features such as account login sessions, security tokens, and load balancing. These cookies cannot be disabled without affecting Platform functionality.
• Performance and Analytics Cookies: These cookies collect aggregated, anonymized information about how players use the Platform — such as which pages are visited most frequently and whether error messages are received. This data helps bwt365 improve the Platform.
• Functional Cookies: These cookies remember your preferences, such as your preferred language or display settings, to provide a more personalized experience.
• Session Security Cookies: Used to detect and prevent fraudulent activity, including unauthorized account access and bot activity.

7.2 Managing Cookies

You can control and manage cookies through your browser settings. Most browsers allow you to refuse or delete cookies. Please note that disabling strictly necessary cookies will affect the functionality of the bwt365 Platform and may prevent you from accessing certain features, including your player account.

bwt365 does not use third-party advertising cookies or behavioral tracking cookies for cross-site advertising purposes.

bwt365 retains your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable Philippine law and PAGCOR regulations. The following retention periods apply:

Upon expiry of the applicable retention period, bwt365 will securely delete or anonymize your personal data in accordance with NPC-approved data disposal procedures.

bwt365 implements comprehensive technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, loss, or destruction. Our security framework includes:

• Encryption: All data transmitted between your device and the bwt365 Platform is encrypted using TLS (Transport Layer Security). Sensitive data at rest, including KYC documents and financial records, is encrypted using AES-256 encryption.
• Access Controls: Access to personal data is restricted on a strict need-to-know basis. bwt365 employees and contractors who handle personal data are subject to confidentiality obligations and receive regular data protection training.
• Secure Infrastructure: The bwt365 Platform is hosted on secure, access-controlled servers with regular security audits, vulnerability assessments, and penetration testing.
• Fraud Monitoring: bwt365 employs real-time fraud detection systems to identify and respond to suspicious account activity, unauthorized login attempts, and unusual transaction patterns.
• Incident Response: In the event of a personal data breach that poses a risk to your rights and freedoms, bwt365 will notify the National Privacy Commission within 72 hours of becoming aware of the breach, and will notify affected data subjects without undue delay, in accordance with the DPA.

While bwt365 takes all reasonable steps to protect your personal data, no online platform can guarantee absolute security. You are responsible for maintaining the confidentiality of your bwt365 account credentials and for notifying us immediately if you suspect unauthorized access to your account.

Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by bwt365. You may exercise any of these rights by contacting our Data Protection Officer (see Section 14):

bwt365 will respond to data subject rights requests within 15 business days of receipt. In complex cases, this period may be extended by a further 15 business days, and you will be notified of the extension and the reason for it.

The bwt365 Platform is strictly intended for adults aged 21 years and above, in compliance with Philippine gaming regulations. bwt365 does not knowingly collect personal data from individuals under the age of 21.

If bwt365 discovers or has reason to believe that personal data has been collected from a person under 21 years of age, we will immediately:

• Suspend and close the relevant account.
• Delete all personal data associated with the underage account, except where retention is required by law.
• Refund any deposits made, in accordance with PAGCOR guidelines for underage gambling incidents.
• Report the incident to PAGCOR as required by our licensing obligations.

If you are a parent or guardian and believe that your child has registered on the bwt365 Platform, please contact our Data Protection Officer immediately at [email protected].

bwt365 primarily processes and stores personal data within the Philippines. In limited circumstances, personal data may be transferred to or accessed from locations outside the Philippines — for example, where bwt365 uses cloud infrastructure or service providers with operations in other countries.

Where such transfers occur, bwt365 ensures that appropriate safeguards are in place to protect your personal data, including:

• Entering into data processing agreements with recipient entities that incorporate NPC-approved standard contractual clauses or equivalent data protection obligations.
• Transferring data only to countries or organizations that provide an adequate level of data protection as recognized by the NPC.
• Implementing additional technical safeguards, such as encryption, where required.

You may request information about the specific safeguards in place for any international transfer of your personal data by contacting our Data Protection Officer.

bwt365 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. The effective date at the top of this Policy will be updated whenever material changes are made.

When we make material changes to this Policy, we will notify registered players by email to the address associated with their bwt365 account and/or by displaying a prominent notice on the Platform prior to the changes taking effect. We encourage you to review this Policy periodically to stay informed of how bwt365 protects your personal data.

Your continued use of the bwt365 Platform following the effective date of any updated Policy constitutes your acceptance of the revised terms. If you do not agree with the updated Policy, you must cease using the Platform and may request account closure in accordance with our Terms and Conditions.

bwt365 has appointed a Data Protection Officer (DPO) responsible for overseeing compliance with the Philippine Data Privacy Act and this Privacy Policy. If you have any questions, concerns, or requests regarding this Policy or the processing of your personal data, please contact our DPO through the following channels:

You also have the right to lodge a complaint directly with the National Privacy Commission (NPC) of the Philippines if you believe that bwt365 has violated your data privacy rights. The NPC can be reached through its official government website.